We do not provide any practice exams directly. Many exams, however, are available on the Internet. For example, try searching for a term such as "ccna vce".

You need to contact customer support. Please use the form on that page, or email us, and include your full name and the e-mail address that you used when making your purchase.

Use E-mail and Password of your Avanset.com member account. That is the only information required to activate VCE Simulator that you purchased.

Please contact support@avanset.com and we will provide you with alternative payment options.

The subscriptions at Avanset.com are recurring according to the Billing Cycle of your Subscription Plan, i.e. after a certain period of time your credit card is re-billed automatically until/unless you cancel your subscription.

We offer the following Subscription Plans:

Yes, you can cancel your subscription from the website member area by clicking on account setting and updating your subscription status to cancel from there.

If you are unsatisfied with our software, please check our Refund Policy first and then contact customer support. We are eager to help you resolve any issues that you may have. Please include the reason why you are requesting a refund and your order reference number or the e-mail address that you used when making your purchase.

For iOS:

If you are unsatisfied with our software, please contact customer support. We are eager to help you resolve any issues that you may have. We do not have access to purchases through the Apple App Store, however. You can read the Apple Sales and Return Policy, or contact Apple Support directly for more information.

For Android:

If you are unsatisfied with our software, please contact customer support. We are eager to help you resolve any issues that you may have. We have limited access to purchases made through Google Play, however. You can read the Google Play return policy, or contact Google directly for more information.

Each of our Windows products requires a separate license. Each version of VCE Simulator for Mobile is sold through an independent app store, none of which have the functionality to transfer your license to another app store. Upgrades to the version that you purchase, however, will always be free of charge.

Be careful to enter your E-mail and Password exactly as it appears in your purchase confirmation email. If you forgot your account password - please use this page to retrieve it.

Internet connection is mandatory to perform activation of software.

If you find you are not receiving emails from Avanset.com, please verify that your email client's spam settings are set to accept messages from support@avanset.com: add the "avanset.com" domain to your e-mail "safe list" or add email address support@avanset.com to your address book. Then please use this page to retrieve your Avanset.com account password.

via iTunes:

From your computer:
1. Download the latest update of VCE Simulator for Mobile for iPhone / iPad
2. Download the latest update for iTunes
3. Update your iPhone software to 9.0 or later
4. Choose your iPhone Apps in iTunes and use the drag-and-drop function to sync VCE exam files from your computer to the iPhone/iPad

Via upload.avanset.com:
From your computer:
1. Visit our website upload.avanset.com
2. Click "Choose" to browse your computer for the VCE exam file to be uploaded
3. Click "Upload"
4. Save the file code that is shown to you when the upload finishes
Then, from VCE Simulator for Mobile for iOS:
1. Tap the "+" symbol in the upper right corner
2. Tap "Upload via web"
3. Enter the file code you saved earlier

Via Dropbox.com:
1. Create a free account at Dropbox.com
2. Upload your VCE exam files to your dropbox account
3. Download those files to your mobile device using the free Dropbox app available in the Apple App Store

Via direct file transfer:
From your computer:
1. Some Android devices allow direct file transfer from the user's computer. Consult your device's manual for instructions.
Then, from VCE Simulator for Mobile for Android:
1. Tap the "+" symbol in the upper right corner
2. Tap "Local file" and browse to location of the VCE file on your device's memory card

Via upload.avanset.com:
From your computer:
1. Visit our website upload.avanset.com
2. Click "Choose" to browse your computer for the VCE exam file to be uploaded
3. Click "Upload"
4. Save the file code that is shown to you when the upload finishes
Then, from VCE Simulator for Mobile for Android:
1. Tap the "+" symbol in the upper right corner
2. Tap "Upload via web"
3. Enter the file code you saved earlier

Via Dropbox.com:
1. Create a free account at Dropbox.com
2. Upload your VCE exam files to your dropbox account
3. Download those files to your mobile device using the free Dropbox app available through Google Play